We’ve been assisting home buyers since 1952 and are privately held by choice. Throughout the years, we've resisted fads and stuck to our strengths by offering the very best in home loan solutions to our customers. We’re accredited with an A+ rating from the Better Business Bureau, so you can count on Mortgage Services to provide you with the expertise and excellence you have come to expect from your mortgage servicer.
Login to view your loan, make a payment and more.
New customer?
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Have questions?
We've got answers.
Yes. After April 3, 2024 when you visit www.ServiceHomeLoan.com, you will need to create a new user profile. To do so, you will need the following: Last name (As it appears on your loan), full social security number and property zip code.
To register your new account, please visit www.ServiceHomeLoan.com and click the Register Your Account button. Click here to view a step-by-step guide on How To Register a New Account.
That depends. You can register using the same username, if it’s available. Your new password must meet the password security requirements. (Passwords must contain a minimum of 8 characters, one uppercase letter, one lowercase letter, one number, one special character and must not contain your username).
Please contact our Customer Relations team at: 800-937-6002 or send us a secure message.
No. Your current Autopay setup will remain in effect. No action is required.
No. Your escrow account will not change. We will continue to service your loan as normal.
Yes, Colonial will remain your trusted mortgage servicer! We are excited to bring you an even better overall mortgage servicing experience.
After logging into your account, click on the My Loan icon from your Mortgage Services Dashboard. From there, you will have the option to view your amortization schedule, download or print at your convenience.
After logging in, click on the Payment icon from your Mortgage Services Dashboard. You will be able to make a regular monthly payment or pay additional amounts, if applicable. You will need to add a payment method the first time you make a payment. Please note: You must use a valid bank account routing and account number to process a payment.
No, only checking or savings accounts with valid routing and account numbers are accepted.
From your Mortgage Services Dashboard click on the My Loan icon. From there, you will see your payment history section. If you would like to view additional information, click on View Additional Activity for an expanded payment history. You can customize the dates, download or print the history at your convenience.
From your Mortgage Services Dashboard, click on “Account Management” at the top of the page, then click “Messages” to send us a secure message.
Yes, from your Mortgage Services Dashboard, click on the My Loan icon then click “Edit” on the Loan Information section.
We are experiencing higher than normal call volumes and appreciate your patience. Another way to reach us is through secure messaging. Please login/register at ServiceHomeLoan.com.
