Mortgage-Services
Contact Us

Contact Us

There are several ways to get in touch with Mortgage Services. Please use one of the following methods to get in touch with us:

Secure Message

If you have already registered your loan through servicehomeloan.com and created your online user profile, send us a Secure Message after logging in.

Contact Customer Relations

Phone: 800-937-6002

Fax: 817-390-2313

Hours:
Monday – Friday 8 AM – 5 PM CT

You can use our automated voice response system to obtain loan information and make payments.

Contact Loan Counseling

Phone: 800-937-6303

Fax: 817-878-3046

Hours:
Monday – Friday 8 AM – 5 PM CT

Contact Property Insurance Claims

Phone: 833-811-3069

www.propertyclaimcenter.com

Hours:
Monday – Friday 8 AM – 5 PM CT

Mailing Address:
827 West Grove Avenue, Mesa, AZ 85210-4931

Mail Correspondence

For Notice of Error, please send mail to:

Mortgage Services
PO Box 1301
Fort Worth, TX 76101

Get Social
Colonial Routing #: 311972238.
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