Contact Us
There are several ways to get in touch with Mortgage Services. Please use one of the following methods to get in touch with us:
Secure Message
If you have already registered your loan through servicehomeloan.com and created your online user profile, send us a Secure Message after logging in.
Contact Customer Relations
- Phone: 800-937-6002
- Fax: 817-390-2313
- Hours: Monday – Friday 8 a.m. – 5 p.m. CT
You can use our automated voice response system to obtain loan information and make payments.
Contact Loan Counseling
- Phone: 800-937-6303
- Fax: 817-878-3046
- Hours: Monday – Friday 8 a.m. – 5 p.m. CT
Contact Property Insurance Claims
- Phone: 833-811-3069
- Web: www.propertyclaimcenter.com
- Mailing Address: 827 West Grove Avenue, Mesa, AZ 85210-4931
- Hours: Monday-Friday 8 a.m. – 5 p.m. CT
Mail Correspondence
For Notice of Error, please send mail to:
- Mortgage Services
PO Box 1301
Fort Worth, TX 76101
Weather Warning
Attention Customers: Our Mortgage Services Lobby is currently closed due to inclement weather. However, all other services are still available by phone or online. Thank you for your understanding, and stay safe!
© Copyright 1997-2024 Colonial Savings, F.A. NMLS 401285. All Rights Reserved. Mortgage rates and terms subject to change without notice. This is not an offer to extend consumer credit as defined by Section 1026.6 of Regulation Z.
