Contact Us

There are several ways to get in touch with Mortgage Services. Please use one of the following methods to get in touch with us:

Secure Message

If you have already registered your loan through servicehomeloan.com and created your online user profile, send us a Secure Message after logging in.

Contact Customer Relations

• Phone: 800-937-6002
• Fax: 817-390-2313
• Hours: Monday – Friday 8 a.m. – 5 p.m. CT

You can use our automated voice response system to obtain loan information and make payments.

Contact Loan Counseling

• Phone: 800-937-6303
• Fax: 817-878-3046
• Hours: Monday – Friday 8 a.m. – 5 p.m. CT

Contact Property Insurance Claims 

• Phone: 833-811-3069
• Web: www.propertyclaimcenter.com
• Mailing Address: 827 West Grove Avenue, Mesa, AZ 85210-4931
• Hours: Monday-Friday 8 a.m. – 5 p.m. CT

Mail Correspondence

For Notice of Error, please send mail to:

• Mortgage Services
  PO Box 1301
  Fort Worth, TX 76101

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